Homeowner’s Resources
Quality Assurance
Classic Homes is committed to customer satisfaction. We go the extra mile for each customer, guaranteeing that your new-home experience meets our standards and your expectations. Every home is covered by our 10-year structural warranty.
After construction, we continue your Classic experience with a structured warranty program. We have a dedicated staff available to assist with questions and to help resolve any issues that arise. During your first year, Classic Homes’ service representatives perform walkthroughs at 90 days and 11 months, ensuring everything in your home functions properly.
Warranty Program
We encourage you to call our Customer Care Department anytime with any questions or warranty concerns you may have.
Call Anytime - Warranty Program
Contact our Warranty Team via phone 301-251-2001, or email warranty@classichomesmd.com. Non-emergency inquiries receive a response within 24–48 hours. Once a request is received, we will schedule an inspection or dispatch a trade partner.
One Year Anniversary Drywall Service
We are pleased to offer Maryland homeowners a one-time One-Year Anniversary Drywall Service to repair natural settlement cracks, nail pops, and puckered seams. Please contact our team just before your one-year anniversary to schedule your service.
To ensure the best results, please wait until after this service to apply custom paints, wallpaper and other finishes.
Seasonal Maintenance Tips
Like a car, your home needs regular maintenance and occasional tune-ups to stay in great shape. As the seasons change there are different tasks to complete to ensure your home remains in top condition, keeping it beautiful for years to come.
Preparing Your Home for Spring
When winter finally comes to end, Classic Homes would like to help you ensure that your home survived the harsh winter months, and is prepared for the coming spring showers and summer heat.
Roofing
- Inspect the roof for damage from winter weather.
- Identify missing, broken, or misshapen shingles.
Gutters and Downspouts
- Verify that water is being diverted away from the home.
- Clear leaves, branches, and debris from gutters.
- Check for leaks along the seams and corners of your cutters.
Windows, Doors and Siding
- Inspect caulk seals on all windows, exterior doors, and siding.
- Check the condition of window screens.
- Wash windows inside and out.
Detector Batteries
- Test or replace batteries in smoke and carbon monoxide detectors.
Water, Heating and Cooling
- Clear debris from the sump pump and check for leaks.
- Remove dust and debris from all vents.
- Clean all household drains.
- Change or clean HVAC filters.
- Test the functionality of exterior hose bibs.
Preparing Your Home for Winter
When winter is approaching, follow these tips to help ensure that your home survives the harsh winter months.
Treating Ice
- Use sand or kitty litter instead of salt or chemical de-icers.
- Hose down the driveway and vehicles once ice and snow have passed.
Hose Bibs
- Turn off the water to outside hose bibs at the interior shut-off valve.
- Drain remaining water from the lines.
- Disconnect all outdoor hoses.
Heat
- Keep the heat on throughout the entire home, including unused rooms.
- Replace filters in the furnace and humidifier.
- Clear the condensation line.
- Remove debris from around outdoor HVAC units.
Fireplace
- Clean and inspect the firebox and chimney.
- Clear the screen and all air intakes or outtakes.
Sump Pump
- Verify the sump pump is operating correctly.
- Check drainage lines for obstructions.
Gutters and Downspouts
- Clear gutters, downspouts, and ice dams before winter weather begins.